ee77's Privacy Policy
Your personal information is completely safe with us — ee77 protects your privacy through SSL encryption and strict data security measures.
Last Updated: 2026Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the ee77 platform. When you use ee77's website, mobile version, or any other service, you are considered to have accepted the terms of this Policy.
ee77 operates a trusted online casino and sports betting service for players in Bangladesh. We believe your privacy is a fundamental right, and we take the greatest care in how we collect, store, and use your personal information.
The information in this Policy will clearly explain what kinds of data we collect, why we collect it, how we store it, and what measures we take to protect your information. For any questions, you can contact our support team.
This Privacy Policy may be updated from time to time. Continuing to use the platform after an update will be considered acceptance of the revised Policy.
What Data We Collect
ee77 collects various types of information to operate its services smoothly. This data falls into two main categories: information you provide directly, and information collected automatically.
2.1 Information You Provide Directly
Information you provide yourself during account registration or when using the service includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Mobile banking details (bKash, Nagad, Rocket, Upay) or bank account information for financial transactions
- Information provided when contacting customer support
2.2 Automatically Collected Information
When you use our platform, certain information is recorded automatically:
- IP address and device type
- Browser version and operating system
- Time and duration of service use
- Pages visited and navigation patterns
- Cookie and session data (see the section below for details)
Limits on Data Collection
ee77 only collects information that is necessary to provide the service. We refrain from collecting unnecessary or excessive personal data.
Purpose of Data Use
ee77 uses your information only for the specific purposes listed below. If we ever need to use your information for any additional purpose, you will be informed in advance.
Account Management
Your information is used to create, verify, and secure your account and to confirm your identity.
Financial Transactions
Your information is needed to process deposits and withdrawals, prevent fraud, and ensure secure payments.
Customer Support
Your information helps us resolve your complaints and questions quickly and provide better service.
Platform Improvement
Your information is analysed to improve service quality, strengthen security, and add new features.
Legal Obligations
Your information is retained to comply with applicable laws, prevent money laundering, and meet regulatory requirements.
Responsible Gaming
Your information is used to monitor player behaviour, identify potential addiction risks, and provide assistance.
Data Protection & Security
ee77 uses industry-standard technology to protect your personal and financial information. Our security framework is multi-layered and continuously updated.
4.1 Technical Protection
- SSL Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive data that is stored is kept in an encrypted format.
- Firewall & Intrusion Detection: Advanced firewall systems are active to prevent unauthorised access.
- Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
4.2 Organisational Protection
- Only authorised staff can access your information.
- Access rights are role-based and determined on a need-to-know basis.
- Staff receive regular training on data protection.
- Third-party partners are also contractually bound to uphold the same standards.
No method of transmitting data over the internet is completely secure. Nevertheless, we make every effort to protect your information and follow industry best practices.
Data Sharing & Disclosure
ee77 does not sell your personal information to third parties or rent it out for marketing purposes. However, information may be shared in the limited circumstances below:
5.1 Service Provider Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and banking partners), identity verification, technology infrastructure, and fraud prevention. These partners may only use the information for specified purposes and are bound by strict confidentiality agreements.
5.2 Legal Obligations
ee77 may disclose necessary information in response to a court order, a lawful request from a law enforcement agency, or applicable legal obligations. In such situations, we always provide only the minimum information required.
5.3 Business Transfers
In the event of a future merger, acquisition, or asset transfer, your information may be transferred. In such circumstances, the new entity must adhere to the same privacy standards and you will be notified in advance.
Cookies & Similar Technologies
ee77 uses cookies and similar tracking technologies. These help improve your experience, maintain your session, and analyse platform performance.
6.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login status, manage security features, and support the platform's core functionality.
- Functional Cookies: Used to remember your preferences (language, layout) and provide a personalised experience.
- Analytics Cookies: Used to understand how the platform is being used and identify areas for improvement.
6.2 Cookie Controls
You can choose to accept or reject cookies through your browser settings. However, disabling essential cookies may affect some core platform functionality.
Data Retention Period
ee77 retains your information only for as long as it is needed to fulfil the relevant purpose or as required by legal obligations.
7.1 Account Information
All account information is retained while your account is active. Even after an account is closed, some information may be retained for a specified period due to legal obligations.
7.2 Transaction Information
Financial transaction records are retained for an extended period due to anti-money laundering requirements and legal obligations.
7.3 Data Deletion
Once the need for retention has ended, your information is securely deleted or anonymised so that it can no longer be identified as personal data.
User Rights
ee77 gives its users as much control as possible over their own personal information. You have the following rights:
Right to Access
You can request a copy of the information we hold about you.
Right to Rectification
You can contact our support team to correct any inaccurate or incomplete information.
Right to Erasure
In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations apply.
Right to Object to Processing
You can object to the processing of your information for specific purposes, particularly in the case of marketing messages.
Right to Data Portability
You can request your information in a structured, machine-readable format.
Right to Restrict Processing
If you have concerns about the accuracy of your information or for any other reason, you can request that processing be temporarily restricted.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.
Protection of Minors
ee77 is for users aged 21 and above only. We do not knowingly collect any information from minors.
We verify age during the registration process. If a user registers with false information and is found to be under 21, the relevant account will be closed immediately and the collected information will be deleted.
If you become aware that someone under 21 is using ee77, please inform us immediately. Protecting them is our responsibility.
Policy Changes & Updates
ee77 may update this Privacy Policy from time to time. The Policy may be revised due to changes in the scope of the service, the introduction of new technology, or changes in the law.
For significant changes, we will notify you via your registered email or through the platform. Continuing to use the platform after an update will mean acceptance of the new Policy.
The latest version of the Policy will always be available on this page. The "Last Updated" date at the top of the page will always show the date of the current version.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. ee77's support team provides service in both Bengali and English.
When submitting a request to exercise your rights, please clearly state your account identity, the type of request, and any relevant details. This will help us process your request quickly and accurately.
Our privacy team will confirm receipt of your request and respond within a reasonable time.